Solutions / Custom / AI

Turn repetitive work into intelligent workflows.

AI isn't just chat. We build systems where AI reads your documents, searches your business data, makes contextual decisions and triggers real actions — with a person in the loop wherever judgement matters.

What AI can do

AI isn't just chat.

Giosoft builds systems where AI does the work, not just answers questions:

Understand information

Read invoices, emails, forms and PDFs and turn them into structured data.

Search business data

Answer questions from your own documents, ERP and knowledge base — with sources.

Make contextual decisions

Apply your rules to route, approve, flag or prioritise each case.

Trigger workflows

Create the order, raise the ticket or update the record in your systems.

Communicate with customers

Reply on WhatsApp, email and chat in Bangla and English, on-brand.

Assist employees

Draft, summarise and look things up so your team moves faster.

Execute approved actions

Carry out the steps you've signed off — and escalate the ones you haven't.

How it fits

AI in the middle of a real workflow.

A few of the pipelines we build — every AI step sits between your existing systems, never on its own.

AI Sales
  1. Lead
  2. AI qualification
  3. CRM
  4. Follow-up
  5. Sales team
AI Support
  1. Customer
  2. AI agent
  3. Knowledge + business data
  4. Answer / action
  5. Human escalation
AI Operations
  1. Business event
  2. AI understands
  3. AI decides
  4. Execute
  5. Human review
Solutions

Where AI earns its place.

We use AI where it creates measurable business value — not for its own sake.

AI Agents

Task-focused agents that take an instruction and carry it out across your tools.

AI Customer Support

Answers grounded in your knowledge base and order data, with human escalation.

AI Sales

Qualify leads, draft follow-ups and keep the CRM updated automatically.

AI Operations

Turn business events into understood, decided and executed actions.

AI Document Processing

Extract and validate invoices, POs and forms straight into your ERP.

AI Knowledge Systems

A private assistant over your policies, SOPs and product data.

WhatsApp AI

Automated ordering, support and notifications on the channel Bangladesh uses.

AI Integrations

Wire LLMs into ERPNext, your website, CRM and internal tools safely.

Start your project

Find the repetitive work worth automating.

Tell us where your team retypes data, chases approvals or answers the same questions. We'll tell you honestly where AI helps — and where it doesn't.